Help & support

FAQ

Everything you need before and after ordering, all in one place.

Frequently Asked Questions

Quick answers about Zoocket holders, materials, compatibility, delivery and installation.

Where are Zoocket holders made?

Every Zoocket holder is designed and handcrafted to order in Cambridgeshire, UK.

What are Zoocket holders made from?

Our holders are made from durable PETG, selected for its strength and toughness for everyday use.

Will a Zoocket holder fit my EV charging cable?

Zoocket holders are designed for use with standard Type 2 charging cables and connectors. If you’re unsure about compatibility, contact us before ordering.

When will my order be dispatched?

Each holder is made to order and dispatched within 7 working days.

How much is UK delivery?

UK delivery is free on every order. Once your order has been dispatched, we’ll email you the available tracking details.

How do I install my Zoocket holder?

Installation is straightforward using suitable fixings for your wall type. Visit our Installation Guide for more information before fitting your holder.

Helpful Information

Useful information about how Zoocket holders are made, compatibility and looking after your product.

Made in Cambridgeshire

Every Zoocket holder is designed and handcrafted to order in Cambridgeshire, UK.

Type 2 Compatibility

Designed for use with standard Type 2 charging cables and connectors. If you’re unsure, contact us before ordering.

Care Instructions

Simple care and handling guidance helps keep your Zoocket holder looking its best. See our Product Care guide for more information.

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